Returns and Exchanges

Exchange

• We allow a one-time exchange per product category to ensure you find the perfect fit and better understand our brand's sizing.
• Exchange Request will be offered within 7 days from the date of delivery.
• Customer is responsible for sending the product back to us for processing.
• To initiate an exchange, please email us at innovationgarment123@gmail.com, provide all the necessary details.
• No exchange request will be catered for the sale orders.

Return

• We do not offer returns.
• Email us at innovationgarment123@gmail.com including your order number and clear details of the defect.
• For defective items, we will arrange for the product to be picked up by our logistics team.
• Once we receive the defective item, we will promptly inspect it and provide a resolution.
• No return request will be catered for the sale orders.

Annual brand Sale Rules:

• All Sales Are Final. Please note that items purchased during the sale are non-refundable, non-returnable, and cannot be exchanged.
• No Cash on Delivery. Cash on delivery is not available for sale orders. All orders must be prepaid.
• Discount Exclusions: Existing store credits and coupon codes will not be valid during the sale period.

Kindly note: We do not entertain cancellations or offer refunds for orders placed on our website.

Customer Assistance

For any inquiries or assistance, please reach out to us via our email (innovationgarment123@gmail.com) for the quickest response.

Shipping: The team will be devotedly working towards shipping all your orders in batches.

We won't be able to oblige any Express Shipping requests during the sale period.

No return request will be catered for the sale orders.